At DecorExpress, we understand the anticipation of receiving your interior design products promptly and in pristine condition. We are committed to ensuring a seamless shipping and delivery process for all our customers. Below is an overview of our shipping and delivery policy to guide you through the process:
Order Processing:
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Order Confirmation: Upon placing your order, you will receive an order confirmation email with details of your purchase and estimated delivery date.
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Processing Time: Our team works diligently to process orders promptly. Please allow 1-3 business days for processing before your order is shipped.
Shipping Methods:
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Standard Shipping: We offer standard shipping for most orders, with delivery typically within 5-7 business days after processing. Shipping times may vary depending on your location and the availability of the product.
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Expedited Shipping: For customers who require expedited delivery, we offer expedited shipping options at an additional cost. Delivery times for expedited shipping may vary but are generally within 2-3 business days after processing.
Shipping Rates:
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Standard Shipping: Standard shipping rates are calculated based on the weight and dimensions of your order, as well as your location. Shipping costs will be displayed at checkout before you finalize your purchase.
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Expedited Shipping: Expedited shipping rates are higher than standard shipping rates and will be calculated based on the same factors. You will have the option to select expedited shipping during checkout.
Delivery Process:
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Delivery Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.
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Delivery Confirmation: Upon delivery, please ensure that someone is available to receive the package and sign for it if required. If you are unavailable, the courier may leave a delivery notification with instructions for rescheduling or picking up the package.
International Shipping:
We currently offer shipping within the United States. For international shipping inquiries, please contact us at info@decorexpress.co to discuss shipping options and rates.
Contact Us:
If you have any questions or concerns regarding our shipping and delivery policy, please don't hesitate to contact us at info@decorexpress.co. We are committed to providing exceptional customer service and will assist you in any way possible. Thank you for choosing DecorExpress for your interior design needs.
